Child safety standards policy

Last updated: 23 January 2025

1. Introduction

At Key, we are committed to creating a safe and secure environment for all users, including children. Key is a professional networking and community platform designed to connect individuals, foster opportunities, and create value through meaningful interactions. Our features include Communities, Events, Calendar, and Chat & Channels.

This Child Safety Standards Policy outlines our commitment to protecting children who may use our app and ensuring compliance with applicable laws and regulations, including the Children's Online Privacy Protection Act (COPPA) and other relevant data protection laws.

2. Age restrictions

Key is not intended for use by children under the age of 13. If we become aware that a child under 13 has provided personal information without parental consent, we will take steps to remove such information and terminate the child’s account.

For users aged 13-17, we recommend parental guidance and supervision while using the app. Parents or guardians are encouraged to discuss online safety and privacy practices with their children.

3. Data collection and privacy

3.1. Minimal data collection

We do not knowingly collect, use, or share personal information from children under 13. If a child under 13 attempts to register, we will not collect their personal information and will take steps to prevent access to the app.

For users aged 13-17, we collect only the minimum personal information necessary to provide our services. This may include:

  • Name
  • Email address
  • Profile information (e.g., professional interests)
  • Event participation details
  • Calendar entries (if applicable)

3.2. Parental consent

If we discover that we have inadvertently collected personal information from a child under 13, we will promptly seek verifiable parental consent or delete the data.

3.3. Data usage

Personal information collected from users aged 13-17 is used solely to provide and improve the app’s services. We do not share this information with third parties for marketing purposes.

4. Safety features

4.1. Content moderation

While Key does not currently have automated moderation tools, we are committed to maintaining a safe environment. All content and user behavior are subject to our Community Guidelines. If inappropriate content or behavior is identified, users are encouraged to report it to us via email.

4.2. Reporting mechanisms

The only way to report inappropriate behavior, content, or users is by emailing our support team at support@key.ai. Reports should include:

  • A description of the issue
  • Screenshots or evidence (if applicable)
  • The username or profile details of the individual involved

Reports will be reviewed promptly, and appropriate action will be taken, including content removal or account suspension.

4.3. Privacy settings

Users aged 13-17 can access privacy settings to control who can view their profile, contact them, or see their activity. We encourage young users to set their profiles to limit interactions with trusted individuals.

5. Community guidelines

Key is a professional networking platform, and all users are expected to adhere to our Community Guidelines, which include:

  • Respecting others and maintaining professionalism
  • Avoiding spam, scams, or fraudulent activities
  • Refraining from sharing inappropriate or harmful content

Violations of these guidelines may result in account suspension or termination.

6. Parental controls and responsibilities

Parents and guardians of users aged 13-17 are encouraged to:

  • Monitor their child’s use of the app
  • Discuss online safety and privacy practices
  • Review and adjust privacy settings on their child’s account
  • Report any concerns or violations to our support team via email

7. Education and awareness

We are committed to promoting digital literacy and online safety. Key provides resources and tips for users, parents, and educators to help young users navigate the app safely and responsibly.

8. Compliance with laws

Key complies with all applicable laws and regulations related to child safety and online privacy, including:

  • COPPA (Children’s Online Privacy Protection Act)
  • GDPR (General Data Protection Regulation) for users in the European Union
  • Other regional and national laws

9. Updates to this policy

We may update this Child Safety Standards Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of significant changes, and the updated policy will be posted on our website and within the app.

10. Contact us

If you have any questions, concerns, or requests regarding this policy or child safety on Key, please contact us at:

Email: support@key.ai

By using Key, you acknowledge that you have read, understood, and agree to this Child Safety Standards Policy. Together, we can create a safe and supportive environment for all users.

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